Examlex

Solved

An Important Part of the Customer Service Responsibilities of a Cable

question 105

Short Answer

An important part of the customer service responsibilities of a cable company relates to the speed with which trouble in service can be repaired. Historically, the data show that the likelihood is 0.75 that troubles in a residential service can be repaired on the same day. For the first five troubles reported on a given day, what is the probability that:
-At least 3 troubles will be repaired on the same day.


Definitions:

Roles

Roles refer to the specific functions or responsibilities assigned to individuals or groups within an organization or process.

Flat Salary Cap

A fixed limit on the total amount of salary a team can pay its players, which does not increase annually.

PayScale

An online database of salary, benefits, and compensation information, allowing individuals and employers to compare and analyze pay data across industries and roles.

Social Media Content Creator

An individual who produces engaging and relevant content for social media platforms to build an audience and promote specific brands or messages.

Related Questions