Which of the Following Is Not a Nonfinancial Measure of Internal-Business-Process

question 3

Multiple Choice

Which of the following is not a nonfinancial measure of internal-business-process quality?

• A)Percentage of defective products manufactured.
• B)Percentage of reworked products.
• C)Number of different types of defects using control charts.
• D)Number of design and process changes made to improve design quality,or reduce costs of quality.
• E)Earnings per share.

---

Definitions:

Transfer

The act of moving or conveying something from one place, person, or entity to another.

Capital Surplus

The amount of equity in a company that is derived from contributions by shareholders in excess of the par value of the shares.

Par Value

The nominal or face value of a stock or bond as stated by the issuer.

Cash Flow Test

A financial analysis method to determine the liquidity of a company by measuring the cash it generates or uses in its operations.