In Which Step of the Five-Step Decision-Making Framework Does a Manager

question 43

Multiple Choice

In which step of the five-step decision-making framework does a manager develop a customer preference map and gather data on the internal capabilities of the company?

• A)Step 1: Identify the Problem and Uncertainties.
• B)Step 2: Obtain Information.
• C)Step 3: Make Predictions About the Future.
• D)Step 4: Make Decisions by Choosing Among Alternatives.
• E)Step 5: Implement the Decision,Evaluate Performance and Learn.

---

Definitions:

Relevant Schema

A cognitive framework or concept that helps organize and interpret information pertinent to a person's situation or experience.

Sociocultural Context

Refers to the influence of societal and cultural factors on individual behaviors and attitudes.

Innate Ability

A skill or capacity naturally present from birth, not resulting from experience or training.

Genetic Inferiority

A controversial and scientifically unsupported belief that certain individuals or groups are inherently less genetically capable or fit than others.