TQM Is a Comprehensive Approach Dedicated to Continuous

question 50

Multiple Choice

TQM is a comprehensive approach dedicated to continuous

• A) measurement of quantifiable goals and quick corrections.
• B) product innovation and organizational learning, over fast cycles.
• C) quality improvement, training, and customer satisfaction.
• D) customer input into management strategy and decision making.
• E) focus on components of service success: tangibles, questions, and margins.

---

Definitions:

Total Profit

The difference between a firm's total revenues and its total costs, representing the overall financial gain from its operations.

Lawn Mowing

The action of cutting the grass in an area or lawn to maintain its appearance and health, often performed as a domestic chore or commercial service.

Marginal Benefits

The supplementary gratification or value gained from using or making one more unit of a product or service.

Marginal Costs

The escalation in total expenses resulting from the manufacture of an additional product or service unit.