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This Question Contains Two Parts;be Sure to Answer Both

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This question contains two parts;be sure to answer both.First,identify and explain the five types of communication barriers.Next,imagine that you manage the gate agents at a busy international airport.(The gate agents are the people who staff the gates,taking people's tickets,managing the boarding process,and helping to resolve issues with seating or meals. )Describe how the gate agents might encounter each type of barrier,and what you might do to reduce these barriers.


Definitions:

Human Capital

The collective skills, knowledge, and abilities of an organization's employees considered as an economic value.

Workforce Participants

are individuals who are actively engaged in the workforce, either as employees, self-employed individuals, or volunteers, contributing to the economic activity.

Global Economy

An interconnected marketplace without geographical limits, where goods, services, and labor are exchanged worldwide.

Vocational Rehabilitation Act

A federal law enacted in 1973 designed to help individuals with disabilities access rehabilitation services to gain employment, enhancing their economic independence.

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