Karl Was Put on Probation for a String of Customer

question 60

Multiple Choice

Karl was put on probation for a string of customer complaints about his poor service and professionalism.His supervisor was using ______ power.

• A)socialized
• B)coercive
• C)referent
• D)reward
• E)expert

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Definitions:

Business Appeal Tribunal

A legal body that hears appeals against decisions made by regulatory agencies or bodies in business-related matters.

Administrative Tribunal

A specialized governmental body designed to make legal decisions in various administrative matters, such as disputes between the public and governmental agencies.

Minor Theft

The act of stealing items of relatively low value, considered less severe than grand theft.

Licence Or Registration

Required legal permissions or enrollments necessary to legally operate a vehicle, conduct a particular profession, or own a certain type of property.