This Question Contains Two Parts;be Sure to Answer Both

question 48

Essay

This question contains two parts;be sure to answer both.First,list three work-related attitudes to which managers need to be alert.Next,imagine that you manage the customer-service department at a large chain retail store,such as The Home Depot.What policies or procedures might you use to keep employees' attitudes positive in each of the three areas?

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Definitions:

Work Methods

The approaches, techniques, and processes employed to perform tasks and achieve objectives efficiently and effectively in a workplace.

Time Standards

The established amount of time required to complete a specific task, used for planning and performance evaluation.

Job Characteristics

The attributes or aspects of a job, such as its tasks, responsibilities, and working conditions, that can affect employee motivation and job satisfaction.

Motivate Employees

Refers to the process and strategies used by organizations to inspire and encourage workers to exceed minimum standards and achieve their fullest potential.