This Question Has Two Parts;be Sure to Answer Both

question 65

Essay

This question has two parts;be sure to answer both.First,define organizational culture and summarize the four types of corporate culture in the competing values framework.Second,consider the case of The Fireman's Friend,a national chain that sells firefighting equipment and supplies.Due to major competition from abroad,management of the The Fireman's Friend is under constant pressure to monitor costs and keep its prices under a certain level.The company is very strictly organized,with the CEO making all of the major decisions.At each store,the manager is responsible for ensuring that any products ordered by fire departments are delivered the same day.Each store manager is also responsible for continuous quality control by reading reports on the effectiveness and safety of every item sold in the store.What type of culture does The Fireman's Friend most likely have?
Organizational culture,sometimes called corporate culture,is the set of shared,taken-for-granted implicit assumptions that a group holds and that determines how it perceives,thinks about,and reacts to its various environments.According to one common methodology known as the competing values framework,organizational cultures can be classified into four types: (1)clan, (2)adhocracy, (3)market,and (4)hierarchy.(See Figure 8

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Definitions:

Job Evaluation Method

A systematic process for comparing different jobs to determine appropriate compensation levels based on their relative worth or complexity.

Benchmarking

The process of comparing business processes and performance metrics to industry bests and best practices from other companies.

Performance Appraisals

The systematic evaluation of an employee's job performance and contribution to their organization.

Point Rating Method

A systematic appraisal technique involving the assignment of points to evaluate various aspects of a job or employee performance.