To Focus on Improving Company Customer Service This Year,the CEO

question 47

Multiple Choice

To focus on improving company customer service this year,the CEO of a pet food manufacturer outlined a list of stakeholders to concentrate on: distributors,local communities,and the mass media.These three groups are

• A)external stakeholders.
• B)general stakeholders.
• C)internal stakeholders.
• D)preferred stockholders.
• E)interest groups.

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Definitions:

Dividends

Funds distributed by a company to its shareholders, typically sourced from the firm's earnings.

Weighted Average Cost of Capital

A calculation of a firm's cost of capital in which each category of capital is proportionately weighted, reflecting the expected cost of new capital funding.

Preferred Stock

A class of ownership in a corporation with a higher claim on assets and earnings than common stock, usually with dividends that are paid out before those to common stockholders.

Common Stock

A type of security that signifies ownership in a corporation, entitling the holder to a share of the company's assets and profits.