The General Manager of a Furniture Store Recently Gave a Motivational

question 21

Multiple Choice

The general manager of a furniture store recently gave a motivational PowerPoint presentation to his employees on the value of being courteous to each customer.The manager's behavior is an example of

• A)leading.
• B)delegating.
• C)upkeep.
• D)situational control.
• E)planning.

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Definitions:

Drive Reduction

A theory in psychology that motivation arises from the body's attempt to reduce the state of tension caused by unmet biological needs.

Wire and Cloth

A reference to a set of classic experiments in developmental psychology, often associated with attachment theory, where baby monkeys showed preference for cloth surrogate mothers over wire ones, despite the wire mothers providing food.

Evolutionary Perspective

A theoretical approach that explains behavior and mental processes through the lens of adaptation and natural selection.

Attachment

Attachment is a deep and enduring emotional bond that connects one person to another across time and space, particularly evident in the relationships between infants and caregivers.