With Regard to the Three Types of Customer Attributes in Evaluating

question 65

Multiple Choice

With regard to the three types of customer attributes in evaluating the quality of goods and services, those associated with having a meal in a restaurant such as taste of the food and courtesy of the server would best be classified as

• A)search attributes
• B)experience attributes
• C)credence attributes
• D)reflect attributes

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Definitions:

Biological Changes

Alterations in the physical and physiological states of an organism as it grows, develops, or adapts to its environment.

Adolescent Girls

Young females in the transition period between childhood and womanhood, typically aged between 10 and 19 years.

Family Conflict

Disagreements and disputes between family members, which can range from everyday disagreements to long-standing feuds.

Puberty

The period during which adolescents reach sexual maturity and become capable of reproduction.