Which of the Following Would Not Be Included in a Typical

question 17

Multiple Choice

Which of the following would not be included in a typical Customer Relationship Management System (CRM) ?

• A)market segmentation and analysis
• B)effective complaint resolution
• C)cross-selling goods and services
• D)supply chain inventory management

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Definitions:

Exports

Goods or services produced in one country and sold to buyers in another country.

Budget Surplus

A situation where income or revenues exceed expenditures over a specific period of time, typically a fiscal year.

Budget Deficit

A budget deficit happens when a government's expenditures surpass its revenues within a given fiscal period.

Demand Curve

A graph showing the relationship between the price of a good and the quantity demanded by consumers at those prices.