In a Customer-Routed Service, Customers Follow a Very Small Number

question 5

True/False

In a customer-routed service, customers follow a very small number of possible and predetermined pathways through the service system.

---

Definitions:

Inside Information

Material, nonpublic, factual data that can be used to buy or sell securities at a profit.

Nonpublic

Information or entities not available or accessible to the general public, often pertaining to private or confidential matters.

Business Judgment Rule

A legal principle that protects corporate directors and officers from liability for decisions made in good faith and believed to be in the best interest of the company.

Duty of Due Diligence

An obligation to conduct a comprehensive appraisal of a business or individual prior to signing a contract, to avoid harm.