Six Sigma Efforts Use All of the Following Concepts and Methods

question 18

Multiple Choice

Six Sigma efforts use all of the following concepts and methods except

• A)Process control such as reducing variation
• B)Process improvement such as mistake proofing
• C)Critical to quality characteristics such as appraisal costs
• D)Advanced statistical tools such as multiple regression

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Definitions:

Planned Behavior

A theory that suggests human action is guided by behavioral intentions, which are influenced by attitudes, subjective norms, and perceived control.

Illegal Downloading

The act of obtaining files, such as music, movies, or software, from the internet without proper authorization or payment.

Intervention

The act of intervening in a situation or process to improve outcomes or prevent undesirable consequences.

Cognitive Dissonance

The discomfort experienced when holding two or more conflicting cognitions (ideas, beliefs, values, emotional reactions).