The Gap Model Helps Managers to Link Quality Management Practices

question 5

True/False

The Gap Model helps managers to link quality management practices within the value chain to customer expectations.

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Definitions:

Negative Correlation

A relationship between two variables in which one variable increases as the other decreases, and vice versa, indicating an inverse relationship.

Environmental Protection

Efforts and policies aimed at preserving the natural environment from degradation or pollution to ensure its sustainability for future generations.

Accommodative Strategy

A business approach that seeks to address and adapt to stakeholders' demands or concerns in a cooperative manner.

Positive Role Model

An individual whose behavior, example, or success can be emulated by others, especially by younger people or those in junior positions.