INSTRUCTIONS: Choose the Word or Phrase in [ ] Which

question 128

Multiple Choice

INSTRUCTIONS: Choose the word or phrase in [ ] which will correctly complete the statement.
-A deep discount broker will execute orders as well as [pick the stocks for you to buy | provide extensive information about various securities | offer little to no other services].

• A)for the first item
• B)for the second item
• C)if neither item will correctly complete the statement.

---

Definitions:

Internal Failure Cost

Costs incurred when a product or service fails to meet quality standards before it is delivered to the customer, including scrap and rework costs.

Quality Cost Report

A financial statement detailing the costs associated with preventing, detecting, and correcting defective work, categorized into prevention, appraisal, and failure costs.

Prevention Costs

Expenses incurred to prevent defects in products or inefficiencies in services.

Delivery Cycle Time

The total time taken from receiving a customer order to the delivery of the product, measuring the efficiency of order fulfillment.