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Entire industries have developed their own codes of ethics as a way of heading off action by Congress.
Supervisory Level
A position in an organization responsible for overseeing the work of others, typically employees one level below in the hierarchy.
Ombudsperson
A designated individual from whom employees may seek counsel for resolution of their complaints.
Negotiation
The process of discussing and reaching an agreement between two or more parties, each with its own interests and objectives.
Mediation
A confidential and voluntary process involving a neutral third party to help resolve disputes or conflicts.
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