Examlex
Using e-mail messages from a legitimate source to obtain account information for the purpose of identity theft is referred to as
Difficult Behaviors
Actions or reactions that are challenging to manage or deal with, often causing disruption or conflict.
Distributive Tactics
Negotiation strategies focused on dividing limited resources or outcomes such that gains for one party are offset by losses for another.
More Power
Having increased influence, control, or authority over others or over a situation.
Ultimatums
Final demands or conditions issued by one party to another, often threatening specific consequences if not met.
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