If You Receive a Phone Call That Seeks to Verify

question 33

Multiple Choice

If you receive a phone call that seeks to verify or update personal information you should

• A)ask several questions of the solicitor to verify their authenticity.
• B)ask to speak to a supervisor.
• C)obtain their name and address in case you need to contact them in the future.
• D)obtain their name and phone number and call them back to verify their credentials.

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Definitions:

Bonus Pay

Additional compensation given to employees beyond their regular salary, typically as a reward for achieving certain goals or exceptional performance.

Lump-sum Payments

One-time payments made for the entire amount of an obligation or transaction, as opposed to installments.

Base Wage

The initial rate of pay that an employee receives, excluding additional compensation such as bonuses, overtime, or allowances.

Incentive Compensation Systems

Payment programs designed to motivate employees' performance by aligning their incentives with the organization's goals, typically through bonuses, profit sharing, or stock options.