People Often Have a Negative Reaction When They Perceive That

question 8

Multiple Choice

People often have a negative reaction when they perceive that someone is controlling their behavior or limiting their freedom.When people think their behavior is controlled by extrinsic motivators:

• A)they are less likely to comply with demands
• B)their intrinsic motivation may be reduced
• C)they are less likely to engage in risky behaviors
• D)dependence and commitment among parties increases

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Definitions:

Anticipated Objections

Objections a salesperson expects to hear from prospects and prepares responses for in advance to smoothly handle resistance.

Energy Efficiency

The goal of using less energy to provide the same level of energy service, reducing energy costs and environmental impact.

Competitor's Carts

Analysis or tracking of competitors' sales, offerings, or strategies.

Hopeless Objection

A customer's concern or refusal that is perceived as insurmountable by the salesperson, making the sale unlikely.