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Table 20.2
-Which of the following reactions will occur spontaneously as written?
Customer Excellence Strategy
A business approach that focuses on providing outstanding customer service and value to achieve loyalty and superior customer satisfaction.
Locally Owned
Businesses that are owned, operated, and situated within a specific local community or area.
Value-based Marketing
A marketing approach that focuses on delivering products and services that provide superior value to customers, leading to strong brand loyalty and higher customer satisfaction.
Perceived Value
The relationship between a product’s or service’s benefits and its cost.
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