Examlex
Which of the following statements is FALSE?
Manufacturing-Based Quality
A perspective on quality that focuses on adherence to standards and specifications during the manufacturing process.
Assurance
In customer service, it refers to the confidence and trustworthiness demonstrated by a service provider, reassuring customers about the quality of the service or product.
Texas A&M
A public research university in College Station, Texas, known for its strong emphasis on agriculture, engineering, and military science.
L.L. Bean, Inc.
An American retailer recognized for its outdoor recreation merchandise and clothing, known for its customer service and satisfaction guarantee.
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