Examlex
The goal of validating vendor proposals is to determine:
Communication Gap
The difference or misunderstanding that occurs when the message sent is not interpreted by the receiver in the way that the sender intended.
Communications Gap
A mismatch between customers' expectations based on a company's promotional messages and the actual service or product delivered.
Standards Gap
The discrepancy that occurs when the perceived quality or performance of a product or service falls short of the expected or promised standards.
Knowledge Gap
The divergence in information that occurs when one party possesses more or superior information compared to another, often leading to unequal opportunities and outcomes.
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