The Grouping of Customers into Categories Based on Key Characteristics

question 25

Multiple Choice

The grouping of customers into categories based on key characteristics is called:

• A)itemization
• B)identification
• C)segmentation
• D)sales-force automation

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Definitions:

Life Span

The maximum duration of life of a species or the length of an individual's life from birth to death.

Adult Life Outcomes

The results or consequences that an individual experiences in adulthood, often related to success, health, and psychological well-being.

Personality Trait Changes

Variations or shifts in an individual's characteristic patterns of thought, emotion, and behavior over time.

Major Life Events

Significant occurrences in an individual's life which have a profound impact on their life direction and psychological well-being, such as marriage, bereavement, or career changes.