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According to the 2008 Report to the Nation on Occupational

question 131

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According to the 2008 Report to the Nation on Occupational Fraud and Abuse, frauds are more likely to be detected by audits or internal controls than through tips.


Definitions:

Cheerfulness

A state of being noticeably happy and optimistic.

Contentment

A state of happiness and satisfaction.

Establish Rapport

The process of building a friendly and harmonious relationship based on understanding and trust.

Modifying Feelings

The process of altering or adjusting one's emotions toward a more desired state.

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