Which of the Following Internet Applications Would Not Be Categorized

question 110

Multiple Choice

Which of the following Internet applications would not be categorized as a customer relationship management system?

• A)A customer can check their outstanding balance.
• B)A customer can design the product.
• C)A customer can download a software upgrade.
• D)A customer can determine the status or location of a product shipment.

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Definitions:

Liabilities

Financial obligations or debts that a business owes to external parties.

Owner's Equity

The residual interest in the assets of a business after deducting liabilities, representing the owner's claim against the company's assets.

Ratio

A quantitative relationship between two numbers, showing how many times one value is contained within another.

Liabilities

Financial obligations or debts that a business owes to others, which must be paid back in the future.