Customer Relationship Management (CRM) Software Builds and Maintains an Organization's

question 91

True/False

Customer relationship management (CRM) software builds and maintains an organization's customer-related data.

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Definitions:

Gemeinschaft

A term describing communities or societies characterized by close, personal relationships, deeply rooted in tradition and often contrasted with Gesellschaft (more impersonal, economic-based relations).

Gesellschaft

A term used by Ferdinand Tönnies to describe a modern industrial society characterized by impersonal and indirect social relationships, focusing on individual self-interest.

Symbolic Interactionists

Scholars within the field of sociology who study how people use symbols to create meaning, establish their view of the world, and communicate with one another.

Fads and Fashions

Trends that are temporarily popular, often in the realms of clothing, diet, or lifestyle, but which can change rapidly.