What Is the Correct Sequence of the Order-To-Cash Process

question 23

Multiple Choice

What is the correct sequence of the order-to-cash process?

• A)sales order processing; pick and pack; shipping; billing; payment; responding to customer inquiries
• B)sales order processing; responding to customer inquiries; pick and pack; shipping; billing; payment
• C)sales order processing; pick and pack; billing; shipping; payment; responding to customer inquiries
• D)responding to customer inquiries; sales order processing; pick and pack; shipping; billing; payment

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Definitions:

Sales Call

A visit or phone call made by a salesperson to a prospect or customer for the purpose of selling a product or service.

Sizing Approaches

Methodologies used to determine the appropriate sizes for products, software capabilities, or organizational capacities based on various factors.

Sales Turnover

The total volume of sales within a specified period, representing the rate at which a company's goods or services are sold and replaced.

Lead Scoring

A technique in marketing that sorts potential customers according to a scale indicating the perceived worth of each lead to the organization.