Kenny IncManufactures and Sells Laminate Flooring Required:
A

question 25

Essay

Kenny Inc.manufactures and sells laminate flooring.Recently,management has noticed more customer complaints about product defects and,as a consequence,warranty claims have significantly increased.Kenny's management has asked their managerial accountant for a breakdown in quality costs for the past six months.The following data has been compiled:
$\begin{array}{lr} \text { Scrap costs} &\$45000\\ \text { Quality training} &25000\\ \text {Warranty claims } &100000\\ \text { Rework costs} &20000\\ \text { Inspection of incoming materials} &9000\\ \text { Product quality audits } &15000\\ \text { Statistical process control } &10000\end{array}$

Required:
A. What are total prevention costs?
B. What are total appraisal costs?
C. What are total internal failure costs?
D. What are total external failure costs?

Recognize the role of stakeholder relationships and corporate social responsibility in driving social change.

Comprehend the importance of focusing objectives within a strategic PR plan.

Distinguish between strategies, tactics, and key messages within PR planning.

Acknowledge the impact of corporate social responsibility on business outcomes.

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Definitions:

Bimodal

A distribution with two different modes or peaks.

More Precise Scales

Measurement tools or systems with a higher level of accuracy, allowing for finer or more detailed differentiation between values.

Qualities

Inherent or distinctive characteristics or traits that define the nature of something.

Median

The middle value in a dataset when it is sorted in ascending order, or the average of the two middle values when the set is even.