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Match the following critical success factors with the appropriate perspective of the balanced scorecard.Use the following key: F = Financial,C = Customer,IB = Internal business,and LG = Learning and growth.
a.the efficient and effective use of employees
b.increasing the quality of products and services
c.increasing the number of new products
d.improving quality throughout the production process
e.increasing information systems capabilities
f.increasing ROI
g.reducing delivery time
h.increasing customer satisfaction
Discrimination
The unjust or prejudicial treatment of different categories of people or things, especially on the grounds of race, age, or sex.
Human Resource Management
The strategic approach to managing a company's workforce, focusing on attracting, hiring, training, and retaining employees.
Employee Benefits
Non-wage compensations provided to employees in addition to their normal salaries or wages, such as health insurance, paid vacation, and retirement plans.
Organizations
Groups of people who work together in structured and coordinated ways to achieve a set of goals or objectives.
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