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Sampson Apparel Inc.
Sampson Apparel Inc. incurred actual variable overhead expenses of $62 000 in the current year for the production of 10 000 units. Variable overhead was applied at a rate of $2.00 per direct labour hour and 3 direct labour hours were budgeted for each unit. The company used 29 000 direct labour hours for production.
-What was Sampson's variable overhead spending variance?
Service Quality
Evaluating how closely a provided service aligns with what the customer anticipated.
Responsiveness
The quality of reacting quickly and positively, often used in the context of organizations dealing with customer needs or market changes.
Empathy
The ability to understand and share the feelings of another individual, often considered a critical skill in effective sales and customer service.
Service Quality
An evaluation of how well a delivered service matches the customer’s expectations.
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