The Primary Role of Today's Managerial Accountant Is To

question 34

Multiple Choice

The primary role of today's managerial accountant is to:

• A) enter data into the accounting system.
• B) collect data.
• C) analyse information and create knowledge.
• D) prepare tax returns.

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Definitions:

Controllable Factor

An element or variable in a business or process that can be modified or adjusted according to the needs of the manager or operator.

Experience Economy

An economic concept where businesses create memorable events for their customers, and the memory itself becomes the product.

Service Blueprint

A detailed diagram that visualizes the service process, points of customer contact, and the front and back-office activities that a service entails.

Customer Contact Audit

An evaluation process that examines all the points of interaction between a customer and a company to improve customer service and experience.