Balanced Scorecard Is Methodology for Assessing an Organization's Business Performance

question 81

True/False

Balanced scorecard is methodology for assessing an organization's business performance via four components: (1) financial, (2) internal business process, (3) customers, and (4) innovation and improvement activities.

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Definitions:

Increased

Describes a situation or quantity that has grown or become larger than before.

Increase

To become progressively greater in size, amount, number, or intensity.

Percent

A part or other object per hundred, used in making comparisons or showing proportion.

CPI

The Consumer Price Index, a measure that examines the weighted average of prices of a basket of consumer goods and services, often used as an indicator of inflation.