Examlex
A receiving report is to goods what a(n) ____ is to services.
Evaluative Listening
A listening style where the listener analyzes or judges the content of a message, often assessing its truthfulness, usefulness, or relevance.
Emotion-Laden Words
Words specifically chosen to evoke emotional responses from a listener or reader to influence thoughts or actions.
Listening
The active process of receiving and understanding messages communicated by others, often emphasized as a key skill in effective communication and sales.
Empathy
The ability to understand and share the feelings of another, key in building meaningful relationships and effective communication.
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