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Customer Relationship Management (CRM) Software Aggregates, Manages, and Retains Data

question 58

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Customer relationship management (CRM) software aggregates, manages, and retains data across the entire organization for the identification, acquisition, and retention of vendors to maximize the benefits of those relationships.


Definitions:

Dividends Paid

The total amount of money distributed to shareholders from a corporation's earnings.

Retention Ratio

The percentage of net earnings not paid out as dividends but kept by the company for reinvestment.

Cash Dividends

Distributions from a company's earnings paid to its shareholders.

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