Examlex
Ammonium nitrate (NH4NO3) dissolves readily in water even though the dissolution is endothermic by 26.4 kJ/mol. The solution process is spontaneous because __________.
Fishbone Diagram
A visual tool that identifies, organizes, and displays possible causes of a problem or condition. It is also known as a cause-and-effect diagram or Ishikawa diagram.
Philip B. Crosby
An American businessman and author who contributed significantly to management theory and quality improvement practices.
Hawthorne Studies
A series of experiments on worker productivity conducted at the Hawthorne Works in the 1920s and 1930s, which emphasized the importance of social relations and worker satisfaction.
Productivity
The efficiency with which an individual, organization, or economy can convert inputs into useful outputs.
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