Practices, Strategies and Technologies That Companies Use to Manage and Analyze

question 1

Multiple Choice

Practices, strategies and technologies that companies use to manage and analyze customer interactions.

• A)CRM (Customer Relationship Management)
• B)ERP (Enterprise Resource Planning)
• C)Apps.
• D)QBO Blog.
• E)None.

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Definitions:

Internal Supply Chain

The series of processes within a company that contribute to the production and delivery of a product, focusing on the internal flow of materials and goods.

Receiving

The process of accepting delivery of goods or materials, inspecting them, and documenting their arrival.

Receiving

The process of accepting delivery of goods or materials into a facility, checking them for accuracy against the purchase order, and inspecting for damage or defects.

Inspection

The process of examining materials, products, or systems to ensure they meet certain standards, regulations, or customer expectations.