The COBIT5 Framework Primarily Relates to

question 94

Multiple Choice

The COBIT5 framework primarily relates to

• A)best practices and effective governance and management of private companies.
• B)best practices and effective governance and management of public companies.
• C)best practices and effective governance and management of information technology.
• D)best practices and effective governance and management of organizational assets.

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Definitions:

Contact Management Software

A software application designed to store, manage, and track all information and communications with customers and potential clients.

Orphaned Clients

Customers who no longer receive continuous follow-up or support from their original salesperson or customer service representative, often due to staff turnover.

Sales Lead Club

A Sales Lead Club is a group or platform where members share or exchange information about potential customers (leads) who may be interested in certain products or services.

Parallel Referral Sale

A sales strategy where referrals are used simultaneously across different channels or networks to boost potential sales opportunities.