Shortly After a New Automated Quality Assurance System Was Deployed,a

question 77

Multiple Choice

Shortly after a new automated quality assurance system was deployed,a firm's production output dropped by five percent.The shift manager blamed the new system,declaring that "after we laid off staff,nothing went as fast." This is an example of dealing with change by

• A)deterrence.
• B)projection.
• C)avoidance.
• D)aggression.

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