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________ is a form of resistance when users blame anything and everything on the new system,such that it becomes the scapegoat for all real and imagined problems and errors.
Present Value
The value now of a given amount to be paid or received in the future, assuming compound interest.
Interest Rate
The proportion of a loan that is charged as interest to the borrower, typically expressed as an annual percentage of the loan outstanding.
Discounted Cash Flow
Discounted Cash Flow is a valuation method used to estimate the attractiveness of an investment opportunity, based on projections of future cash flows adjusted for time value of money.
Time Value
The concept that money available at the present time is worth more than the same amount in the future due to its potential earning capacity.
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