Which of the Following Balanced Scorecard Dimensions Provides Measures on How

question 31

Multiple Choice

Which of the following balanced scorecard dimensions provides measures on how well the organization is developing new products and training its workforce to continuously improve service and results?

• A)Financial.
• B)Internal operations.
• C)Innovation and learning.
• D)Customer.

---

Definitions:

Collective Learning

The process by which a group, organization, or society accumulates knowledge and skills, often leading to innovation and improved performance.

Self-efficacy

An individual's belief in their own ability to accomplish tasks and achieve goals.

Inspiring Speeches

Oratory delivered with the intent to motivate, encourage, or instill a sense of purpose or passion in the audience.

Clear Explanations

The act of articulating or conveying information in a way that is easily understandable and unambiguous.