You Have Been Hired by a Catalog Company to Computerize

question 41

Essay

You have been hired by a catalog company to computerize its sales order entry process.Approximately 70% of all orders are received over the telephone by a sales person.The other 30% of orders are received by a sales person through mail or fax.The catalog company wants the phone orders processed real-time.The mail and fax orders will be processed in batches of 50 orders.The following attributes are collected for every sales order:
Customer number (if the order is from a new customer,a new number needs to be assigned)
Customer name
Address
Payment method (credit card for phone and fax orders and check for mailed orders)
Credit card number and expiration date
Items ordered and quantity of each
Unit price of each item ordered
Identify and describe at least ten specific control policies and procedures you will implement for the sales order process.Be very specific describing the controls and number each new control you suggest.

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Definitions:

July Production

The volume or quantity of goods and services produced by a company during the month of July.

Variable Overhead Efficiency Variance

The difference between actual and expected (or budgeted) variable overhead costs based on the actual level of production or activity.

July

The seventh month of the year in the Gregorian calendar, commonly associated with the height of summer in the Northern Hemisphere.

Variable Overhead Efficiency Variance

A measurement of the difference between the expected (or standard) amount of variable overhead based on actual output and the actual variable overhead incurred.