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A Customer Forget to Include Her Account Number on Her

question 22

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A customer forget to include her account number on her check,and the accounts receivable clerk credited her payment to a different customer with the same last name.Which control could have been used to most effectively to prevent this error?


Definitions:

Reflex Responses

Automatic reactions to stimuli that do not require conscious thought, integral to the nervous system's function.

Assessment

The systematic process of evaluating the various aspects of a project, service, or facility to determine their significance, value, or condition at a given point in time.

Prenatal Visits

Scheduled medical appointments during pregnancy intended to monitor the health of the mother and developing fetus, and to provide guidance and education.

Obstetrician

A medical doctor specializing in the care of pregnant women, from prenatal care through childbirth and postpartum period.

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