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The procedure undertaken by an organisation looking to significantly restructure the operation of a business process and improve the process's performance is referred to as:
Qualifying Leads
The process of determining the likelihood that a potential customer has interest, as well as the authority and financial capacity, to complete a purchase.
Health Insurance
A type of insurance that covers the cost of an insured individual's medical and surgical expenses.
Telemarketing
A method of prospecting in which salespeople telephone potential customers.
Service Quality
The assessment of how well a delivered service matches customer expectations.
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