The Major Difference Between a Business Process and a Business

question 52

Multiple Choice

The major difference between a business process and a business function is that:

• A)business processes emphasises what gets done,business functions emphasise how it gets done
• B)business process personnel are highly skilled specialists,business function personnel are generalists operating across numerous areas
• C)business processes emphasise vertical structure and hierarchy,business functions emphasise the horizontal integration of the organisation
• D)business processes are customer driven,business functions are task driven

---

Definitions:

Mobile Refrigerant

A substance used in mobile air conditioning systems, such as those in vehicles, to absorb and release heat, thus cooling the interior.

Clean Air Act

Legislation impacting on highway A/C systems. Introduced in 1992 and modified since, it staged the progressive elimination of chlorofluorocarbons from refrigerants.

Heat Energy

Heat Energy is a form of energy transferred between systems or objects with different temperatures, flowing from the higher temperature object to the lower temperature object.

1 lb of Water

A measure of mass equivalent to approximately 453.6 grams, often used to reference the weight of water for various scientific and technical calculations.