A Process That Has Been Reengineered Will Have Less of a Role

question 18

Multiple Choice

A process that has been reengineered will have less of a role for specialists because:

• A)Specialists are made redundant through the cost-cutting emphasis of BPR.
• B)Decisions that require specialists are removed from a process.
• C)Generalists are trained and act as specialists through the assistance of decision aids.
• D)Jobs are combined and key workers are given decision making responsibility.