Developing and Maintaining Long-Term Customer Relationships Help to Reduce Banks

question 30

True/False

Developing and maintaining long-term customer relationships help to reduce banks' costs of screening and monitoring borrowers.

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Definitions:

HR Manager

A professional responsible for recruiting, screening, interviewing and placing workers, as well as managing employee relations, payroll, benefits, and training.

Indirect Approach

A strategy that involves addressing a topic or issue in a roundabout way, avoiding direct confrontation or assertion.

Explanation Section

A part of a document or communication that clarifies, elucidates, or gives reasons for something to aid understanding.

Negative News

Information or updates that convey adverse or undesirable outcomes, requiring careful delivery in communication.