Marshal Company has the following data for one of its manufacturing plants:
Maximum units produced in a quarter = 425,000 units
Actual units produced in a quarter = 354,500 units
Productive hours in one quarter = 35,450 hours
Required:
Definitions:
Effective Buffer
A strategy or statement designed to soften the impact of bad news or negative information, making it easier for the receiver to accept.
Neutral
Being unbiased, impartial, or not siding with any particular view or party.
Noncontroversial
Descriptive of topics or issues that do not provoke public disagreement or dispute.
Repeat Business
The continuous engagement of customers with a business, resulting in them purchasing products or services more than once.
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