Costs Incurred When Products and Services Fail to Conform to Requirements

question 23

Multiple Choice

Costs incurred when products and services fail to conform to requirements or satisfy customer needs after being delivered to customers are

• A) prevention costs.
• B) appraisal costs.
• C) internal failure costs.
• D) external failure costs.
• E) a different category of quality-related costs.

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Definitions:

Inequality/Equality

Concepts referring to the state or quality of being unequal or equal, respectively; often used in contexts ranging from mathematics to social sciences.

Production Rates

The speed at which goods are manufactured or produced within a specified timeframe.

Painting Department

The painting department within a manufacturing or production setting is the section responsible for applying paint and coatings to products as part of the finishing process.

Solver

In mathematics and computing, a solver is an algorithm or program that finds the solution to a problem or equation.