Examlex
Which of the following statements is false?
Lead Qualification
The process of assessing the potential of sales leads to determine whether they have the need, authority, and financial capacity to purchase a product or service.
Customer Buying Patterns
Refers to the habits or behaviors exhibited by consumers when making purchasing decisions, often analyzed to predict future buying behaviors.
Customer Service
Support and services provided to customers both before and after a purchase, aimed at ensuring their satisfaction.
Support Automation
The use of technology, such as artificial intelligence and machine learning, to automate customer support processes and improve efficiency.
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